Active Listening

Communication is not a one-way process. It requires, at least, someone to give the message and someone to receive it. Learning outcomes: - Define active listening - Importance of active listening - Understand the value of being an active listener - Five core elements of active listening - Learn how to become an active listener - Barriers to active listening and bad listening practices - Active listening conversation

Presented by:

Susan Hogan

Mrs Susan Hogan MACN Manager Leadership Development, Australian College of Nursing

Active Listening

Communication is not a one-way process. It requires, at least, someone to give the message and someone to receive it.

Learning outcomes:
- Define active listening
- Importance of active listening
- Understand the value of being an active listener
- Five core elements of active listening
- Learn how to become an active listener
- Barriers to active listening and bad listening practices
- Active listening conversation

Your price: 23.00

Quantity:

Members: $0.00

Non-Members: $23.00

Content Type: Elearning module

CPD Hours: 1.50

Created: Tuesday, 06 July 2021

Area/s of Study

Leadership and management

Related CPD courses


Nurses making changes happen - Care for Africa An informative webinar from Diana Butler OAM, Co-Founder, and CEO, of Care for Africa Foundation on her journey of intense learning and fulfilment.
My Health Record in Emergency Departments This module provides an overview of My Health Record and describes how clinicians can use it within emergency departments. The content in this course has been divided into four short topics: Topic 1: A brief overview of My Health Record T....
Using My Health Record in Nursing This course provides an overview of My Health Record and describes how practice nurses can use it within their practice. At the end of this course, you will be able to: • determine the key health information you can access to support clin....
Leading with Empathy Watch this webinar recording co-organised by the ACN NSW Sydney Region and Leadership Faculty which touched on the topics of compassionate leadership, peer support and career mentoring.