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Active Listening

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Active Listening
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Communication is not a one-way process. It requires, at least, someone to give the message and someone to receive it. Learning outcomes: - Define active listening - Importance of active listening - Understand the value of being an active listener - Five core elements of active listening - Learn how to become an active listener - Barriers to active listening and bad listening practices - Active listening conversation

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Presented by:

Susan Hogan
Mrs Susan Hogan MACN Manager Leadership Development, Australian College of Nursing

Active Listening

Communication is not a one-way process. It requires, at least, someone to give the message and someone to receive it.

Learning outcomes:
- Define active listening
- Importance of active listening
- Understand the value of being an active listener
- Five core elements of active listening
- Learn how to become an active listener
- Barriers to active listening and bad listening practices
- Active listening conversation
23.00
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Paid Content Paid Content

Members: $0.00

Non-Members: $23.00

Content Type: Elearning module

CPD Hours: 1.50

Created: Tuesday, 06 July 2021

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Area/s of Study

  • Leadership and management

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