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This program is offered exclusively to ACN members. - Please join or renew today to have access to this program.
Communication is not a one-way process. It requires, at least, someone to give the message and someone to receive it. Learning outcomes: - Define active listening - Importance of active listening - Understand the value of being an active listener - Five core elements of active listening - Learn how to become an active listener - Barriers to active listening and bad listening practices - Active listening conversation
To complete this course, you must watch the video. You may return to this page at any time to continue watching the video, however you will need to remember where you left off so you can find that place again when you visit next.
To show that you have completed this course, you must tick the box to show you have completed and then click Submit. This will then be closed and marked as completed.
* REQUIRED - Please mark complete and click submit
Members: $0.00
Non-Members: $23.00
Content Type: Elearning module
CPD Hours: 1.50
Created: Tuesday, 06 July 2021
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