_

Conflict Awareness

_
Conflict Awareness
_
_

As healthcare professionals, we are constantly interacting with people who are experiencing high levels of stress. These interactions have the potential to create challenging situations, especially when expectations or demands are not able to be met. This conflict awareness course provides strategies on how to handle situations that could develop into conflict. Based on assertive communication principles, these strategies will improve your responsiveness and flexibility in challenging situations.

_

Presented by:

Paul Mrackek

Conflict Awareness

As healthcare professionals, we are constantly interacting with people who are experiencing high levels of stress. These interactions have the potential to create challenging situations, especially when expectations or demands are not able to be met.
This conflict awareness course provides strategies on how to handle situations that could develop into conflict. Based on assertive communication principles, these strategies will improve your responsiveness and flexibility in challenging situations.
45.00
_
Paid Content Paid Content

Members: $0.00

Non-Members: $45.00

Content Type: Elearning module

CPD Hours: 3.00

Created: Tuesday, 26 July 2022

_

Area/s of Study

  • Career development
  • Education
  • Leadership and management
  • Professional practice

Related CPD courses

Progress to Become a New Nurse Manager

Learning outcomes: - Becoming a new nurse manager - Differences between management and leadership - Creating the Leader within; in Yourself - Combining the operational, leadership and clinical = Nurse Manager - Essential information fo....

Ensuring Quality in Health Care

All health professionals, including nurses play an integral part in maintaining and improving quality care for health care consumers. It is important to be able to recognise poor quality care and respond appropriately to achieve the best po....

Doing History: Introducing historical research methods

About the event The History Leadership Faculty have invited guest speaker Dr. Tanya Langtree MACN to present the upcoming webinar ‘Doing history: Introducing historical research methods’ Key learning objectives: 1. Identify the ke....

Ensuring Quality in Health Care

All health professionals play an integral part in maintaining and improving quality care for health care consumers. As nurses, it is essential that we recognise poor quality care and respond appropriately to achieve the best possible outco....
There was a problem loading this area.
There was a problem loading this area.
$/ACN/Website/CPD Library/CPD Viewer - Hide Add to Cart for Member Only Items $/ACN/Website/CPD Library/CPD Viewer - Entry Info for Security