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Communication is not a one-way process. It requires, at least, someone to give the message and someone to receive it. Learning outcomes: - Define active listening - Importance of active listening - Understand the value of being an active listener - Five core elements of active listening - Learn how to become an active listener - Barriers to active listening and bad listening practices - Active listening conversation
Members: $0.00
Non-Members: $23.00
Content Type: Elearning module
CPD Hours: 1.50
Created: Tuesday, 06 July 2021
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CPD Hours: 4.00
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