1800 061 660
acn@acn.edu.au
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This program is offered exclusively to ACN members. - Please join or renew today to have access to this program.
As healthcare professionals, we are constantly interacting with people who are experiencing high levels of stress. These interactions have the potential to create challenging situations, especially when expectations or demands are not able to be met. This conflict awareness course provides strategies on how to handle situations that could develop into conflict. Based on assertive communication principles, these strategies will improve your responsiveness and flexibility in challenging situations.
Members: $0.00
Non-Members: $45.00
Content Type: Elearning module
CPD Hours: 3.00
Created: Tuesday, 26 July 2022
Back to CPD Centre
CPD Hours: 1.00
Content Type: Webinar recording
Duration: 1:07:11
Wednesday, 21 October 2020
Duration: 01:01:28
CPD Hours: 4.00
Wednesday, 05 July 2023
CPD Hours: 2.00